Before each use of the website www.alicecollection.gr, please consult these terms and conditions of use and make sure that you understand them and you fully agree with them unconditionally.
Shipping methods
Your order is sent with one of the most reliable Greek Courier companies that has offices in every corner of Greece, while also offering fast delivery. In addition, there is the possibility of receiving your order from our stores. For your best service call us at +30 231 022 3494.
Products delivery
The delivery of the products takes place within 2 to 3 working days from the day of payment of the order. For remote areas the delivery time will be 3 to 5 working days.
Www.alicecollection.gr does not acknowledge the existence of any liability in case of delay in deliveries due to extreme weather events, strikes, lock down and in any case of force majeure that may affect delivery times.
After your order is shipped, you will be given the shipping number. You can see where your parcel is by clicking here and filling in the number. You will find the sending number in the email that informs you about the successful sending of your order, as well as in our e-shop, in your account, by clicking on your order, if you have entered – registration first.
Shipping charges
• For purchases over 30 € the shipping costs are free.
• For purchases under 30 € the shipping costs are 2.50 €
• Shipping costs for all other countries are € 15 and cash on delivery is not valid as a method of payment.
Payment methods
1. By Credit / Debit Card
If you have a credit or debit card (independent bank), you can use it safely through our online order form.
Transactions are carried out safely between the Buyer and the cardholder with Piraeus Bank, which handles the transaction on behalf of www.alicecollection.gr.
Www.alicecollection.gr has taken all the necessary measures for the security of your transactions.
In case the buyer who makes the transaction is not the same person as the owner of the card www.alicecollection.gr does not bear any responsibility and has no obligation to return money.
2. By COD
Choosing to pay your order to the Courier upon delivery you will get charged with the amount of 2€.
COD is valid only for deliveries within Greece.
3. By Bank Deposit
With this payment method, you have the opportunity to deposit the amount of your order in a bank account.
In the Bank’s Deposit Form you will write the Name and the order number.
To confirm the deposit, send us by e-mail at the receipt of the deposit so that we can proceed with the sending of your order.
The costs of bank deposits are borne exclusively by the customer.
The bank accounts to which you can deposit the money are:
PIRAEUS
Beneficiary: Alice Collection
(IBAN): GR53 0172 2680 0052 6810 6672 611
4. Payment In Store
Choose this payment method if you want to pick up your order from the store. You pay at the store upon receipt of your order. There is no extra charge for this payment method.
Defective products
In case you find that the product you received has a defect, you have the right to return it by informing us either by phone at +30 231 022 3494, or by email at .
In case of return of the product and after we find out that you owe the mistake to the manufacturer, we undertake, following your wish, either its replacement or the return